Shipping Policy of AUTOMNOVAS

Effective Date: February 22, 2025

At AUTOMNOVAS, we are committed to providing you with a smooth and reliable shipping experience. This Shipping Policy outlines the terms and conditions regarding shipping and delivery for orders placed through our website.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to suit your needs. Delivery times may vary based on the shipping method chosen and your location.

  • Standard Shipping: Typically delivered within 5-7 business days (domestic).
  • Expedited Shipping: Typically delivered within 2-3 business days (domestic).
  • International Shipping: Delivery times vary depending on the destination but generally take between 7-14 business days.

2. Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method selected and the destination address.
  • Free Shipping: We offer free standard shipping on all orders over a certain amount. Please check our website for specific details on free shipping eligibility.
  • International Shipping: International orders may be subject to additional shipping charges, which will be calculated at checkout.

3. Order Processing Time

  • Orders are typically processed within 1-2 business days from the time of purchase. Please note that processing times may vary during peak seasons or holidays.
  • Orders placed on weekends or holidays will be processed the next business day.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order directly through the shipping carrier’s website or via our website, depending on the shipping method.

5. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We currently do not ship to P.O. Boxes, APO, or FPO addresses.
  • International Shipping Restrictions: Certain products may be restricted or prohibited from being shipped to international destinations due to local laws or regulations. Please check with us before ordering to confirm shipping availability to your location.

6. Shipping Delays

While we strive to deliver your order on time, there may be unforeseen delays due to factors beyond our control, such as:

  • Inclement weather
  • Holidays and peak seasons
  • Delays caused by the shipping carrier

If there are significant delays in your order, we will notify you and provide an estimated delivery time. Please note that we are not responsible for any delays caused by the shipping carrier.

7. Shipping Damage or Loss

  • Damaged Goods: If your order arrives damaged, please contact us within 7 days of receiving the package. We will arrange for a return and replacement or refund, depending on the situation.
  • Lost Packages: In the rare event that your package is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your order is either replaced or refunded, as applicable.

8. Shipping Address Accuracy

Please ensure that your shipping address is correct before completing your order. We are not responsible for any delays or issues arising from incorrect or incomplete address information.

9. International Customs and Duties

For international orders, customs duties, taxes, and import fees may apply, depending on the destination country. These fees are the responsibility of the customer. Please check with your local customs office for more information regarding customs policies in your country.

10. Contact Us

If you have any questions or need further assistance regarding shipping, please don’t hesitate to reach out to our customer service team:

Thank you for choosing AUTOMNOVAS!