Payment Policy of AUTOMNOVAS

Effective Date: February 22, 2025

At AUTOMNOVAS, we aim to provide a smooth and secure payment process for our customers. This Payment Policy outlines the terms and conditions related to payment for products purchased from our website.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
  • PayPal: A secure and widely used online payment service.
  • Apple Pay & Google Pay: Available for customers who prefer mobile payment options (where supported).
  • Bank Transfers (For specific regions): Contact us for bank transfer payment options if available for your location.

2. Payment Processing

  • Secure Transactions: All transactions made through AUTOMNOVAS are processed through secure, encrypted payment gateways to ensure that your personal and financial information is protected.
  • Payment Authorization: By providing your payment information, you authorize AUTOMNOVAS to charge the corresponding amount to the payment method you have chosen.
  • Payment Confirmation: After your payment is processed, you will receive a confirmation email with the details of your order, including the total amount charged.

3. Payment Timing

  • Order Payment: Full payment for your order must be completed before we can process and ship your items. Orders will not be processed until payment has been successfully received.
  • Pending Payments: In some cases, payments may take a little longer to process due to technical reasons or if there is a delay in authorization from your payment provider. If there are any issues with payment, you will be notified promptly.

4. Currency

  • All prices on our website are listed in British Pounds (GBP). If you are paying from a different country, your payment provider will handle the currency conversion at their exchange rate.
  • International Transactions: If your payment method is based in a different currency, you may be subject to additional currency conversion fees imposed by your bank or payment provider.

5. Order Cancellations and Refunds

  • If you wish to cancel your order after payment has been made, please contact us immediately. We can only cancel orders that have not yet been processed or shipped.
  • Refunds: If you are eligible for a refund (e.g., due to a cancellation, return, or defective product), the refund will be issued to the original payment method. Please note that refunds may take 7-10 business days to appear in your account, depending on your payment provider.

6. Payment Security

At AUTOMNOVAS, we take the security of your payment details seriously. We use industry-standard encryption methods to process all transactions securely. However, we recommend that you never share your payment information with anyone other than through our secure payment system.

7. Payment Errors

In the event that there is an error with your payment (such as a charge that you did not authorize), please contact us immediately so we can investigate and resolve the issue. We may require documentation or further details to assist in resolving the situation.

8. Fraud Prevention

To protect both our customers and ourselves, AUTOMNOVAS reserves the right to cancel any orders suspected of fraud or unauthorized payment activity. We may request additional verification or documentation for orders that appear suspicious.

9. Contact Us

If you have any questions regarding our payment methods, processing, or need assistance with your order, please don’t hesitate to reach out to us:

Thank you for choosing AUTOMNOVAS!